Learning How To Be An Effective Communicator

Summary

Johanny realizes that talking about her shortcomings may not be as easy as she thought. She starts the season with effective communication, a skill she could be doing better. Nevertheless, to improve, she will join a Toastmasters group in her area, seeking book recommendations on effective communication and using the STAR method. The STAR method is an acronym to help individuals deliver answers to questions thoroughly and concisely. S: situation T: task A: action R: results